Haslemere Homecare has just been awarded a South West Surrey Heroes Award for services provided throughout the pandemic.
We understand that this is a worrying time for families who are concerned about the health and safety of their loved ones requiring care. We would like to reassure our clients and their families that safety will always be our number one priority and we are doing everything we can during the pandemic to continue providing the safe, high-quality care we are known for.
Our carers have all received thorough infection control training, and carefully follow infection control procedures using appropriate PPE and hand hygiene.
We are carefully following advice from Public Health England and other partners such as the CQC to ensure we are doing everything we can to protect our carers and clients.
We have offered enhanced services for those who are self-isolating, such as organising home tests, video calling loved ones, shopping trips, and picking up prescriptions where needed. We communicate regularly with our clients and their families to keep them abreast of the situation and will continue to do so as the situation develops.
Other useful resources:
NHS website For health information and advice on coronavirus, go to the NHS website.
Mind Mental Health Charity Information and guidance on coronavirus and your mental health.
Government website Government updates on coronavirus.
World Health Organisation Advice and guidance from the World Health Organisation